Site Availability Status

Customers may be experiencing issues at this time. Investigation underway.

Investigating - The cause for site impact is being investigated at this time.
Mar 24, 2023 - 14:02 MDT

Home Page Operational

Family Tree Features Major Outage

DNA-related Features Operational

Search Functionality Operational

Hint-related Functionality Operational

Shopping Cart Operational

Mobile Applications Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 25, 2023

No incidents reported today.

Mar 24, 2023

Unresolved incident: Customers may be experiencing issues at this time. Investigation underway..

Mar 23, 2023

No incidents reported.

Mar 22, 2023

No incidents reported.

Mar 21, 2023

No incidents reported.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

Mar 16, 2023

No incidents reported.

Mar 15, 2023

Customers may be experiencing issues at this time. Investigation underway.

Resolved - This incident has been resolved.
Mar 15, 16:21 MDT

Investigating - The cause for site impact is being investigated at this time.
Mar 15, 15:55 MDT

Mar 14, 2023

No incidents reported.

Mar 13, 2023

Customers may be experiencing issues at this time. Investigation underway.

Resolved - This incident has been resolved.
Mar 13, 17:54 MDT

Investigating - The cause for site impact is being investigated at this time.
Mar 13, 17:45 MDT

Mar 12, 2023

No incidents reported.

Mar 11, 2023

No incidents reported.